Contact information
Contact Information
Last updated: July 7, 2026
Welcome to Magnetka. Transparent communication with our customers is incredibly important to us. Below you will find our official operating and contact details. Whether you have a question about an order, want to inquire about bulk/wholesale pricing, or just want to chat about photo magnets, feel free to reach out!
Get in Touch
- Trade Name: Magnetka
- Email Support: contact@magnetka.com.au
- Response Time: We do our best to respond to all emails and inquiries within two business days (Monday to Friday, excluding Western Australian public holidays).
Mailing & Workshop Address
Please note that we operate as a family workshop and do not have a public storefront for browsing or local pickup. All official correspondence, authorized remakes, or inquiries should be directed to our postal address:
Magnetka
PO Box 1192
Bibra Lake, Western Australia 6965
Australia
Business Structure
Magnetka operates as a registered family-owned business inside Australia. As our annual turnover is currently below the statutory threshold set by the Australian Taxation Office (ATO), we are not currently registered for GST, and Goods and Services Tax is not applied to our orders.
Social Media
You can also connect with us and see our community features here:
- Instagram: @magnetka_au
Customer Support Forms
If you prefer, you can also reach us directly via the Contact Us form or the Wholesale/Bulk Order form located in the menu and footer of our website. Please ensure you provide your order number if you are inquiring about an existing purchase.